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GDPR Data Breach Reporting: Challenges and Solutions

The torrent of data breaches highlights the necessity for regulation. The torrent of GDPR data breach reporting highlights the necessity for regulation.  Pre GDPR era, reporting a data breach was not common, but with the new regulation making it mandatory to notify data protection authorities within a strict time frame the likelihood of notifications is sure to climb, making transparency a valid concept.

Effect of Article 33(1) on GDPR-Compliant Notification of Data Breaches

Article 33(1) of the GDPR is vital for data breach notification. This section describes data controllers’ obligations after a personal data breach. Here’s how Article 33(1) affects GDPR-compliant data breach notification:

  • Required Notification:

Article 33(1) states that data controllers must notify the supervisory authority immediately of a personal data breach. This notification is required unless the breach is unlikely to violate rights and freedoms.

  • Timely Reporting: 

You must notify “without undue delay.” This means data controllers should notify breaches immediately. The GDPR doesn’t set a deadline, but it stresses speed.

  • Notification content: 

Breach notifications to supervisory authorities must include certain details, per Article 33(1). This information usually includes the type of the breach, the categories and approximate number of data subjects affected, the potential repercussions, and the measures taken or proposed to mitigate its impacts.

  • Exception for Low-Risk Breach:

Article 33(1) exempts violations that are unlikely to violate rights and freedoms from reporting. The data controller does not need to alert the supervisory authority, but they may need to document the incident internally.

  • Notice to Data Subjects:

Article 33(1) is similar to Article 34, which addresses data breach notification to data subjects. The data controller shall notify affected data subjects immediately if the breach is considered to pose a high danger to their rights and freedoms. This notification should describe the incident, its effects, and risk mitigation.

  • Record-Keeping: 

Data controllers must record any personal data breaches, whether they notify the supervisory authority or data subjects. These documents prove GDPR compliance and provide evidence to regulatory authorities.

An Increase In Data Breaches

1,792 data breach notifications were reported to the ICO in June of 2018, which is a fourfold increase from April of the same year!  One of the reasons that organisations felt they had to fess up to every breach situation that presented itself was because they were afraid of being reprimanded.

The risk that failing to comply with this law could result in substantial penalties of up to €20,000,000 or 4% of total worldwide turnover motivated the organisations to take precautions in order to protect themselves.  In addition, there is the possibility of suffering damage to one’s reputation in addition to losing business and facing embargoes.

Challenges in first year of GDPR Data Breach Reporting

Every organisation has major challenges in the first year of GDPR data breach reporting. The Information Commissioner’s Office (ICO) promotes collaboration over punishment. ICO manager Laura Middleton is hosting webinars and PowerPoint presentations to educate organisations on data breach reporting. She stresses that each data breach should be analysed for risk and not all should be reported.

As soon as they suspect a data breach, organisations should establish a clear risk assessment methodology. Contingencies depending on breach likelihood and severity should determine reporting timing. GDPR provides guidance by describing data breaches such data loss and unintentional data sending to the wrong destination.

Remember that human mistake causes most inadvertent data loss or disclosure. Thus, organisations must weigh these errors against the greater possibility of a cyber assault breach. To avoid violating individuals’ rights and freedoms during incident response, organisations should train their teams in data breach reporting.

Effective Data Breach Reporting Process Elements

Having a proper process in place will help, not only with the reporting process but also with showing the ICO the extent and efforts made to ensure compliance.

Ensuring your team has access to a list of questions, advice, and guidance will provide an immeasurable tool for an organisation.  Here are some examples of what should be in your Breach Policy Guidance Notes:

  • Describe the incident in as much detail including date, time, the location of the breach.
  • The number of people affected – if over 500 data subjects, this is a large scale classification.
  • Details of the nature and scope of compromised data. For example, sensitive data such as financial information, or other special categories of data such as biometric data.
  • Evaluate the risk to the affected data subjects. Provide the worst-case scenario that could result in this breach to the individual or individuals taking into account the effect on reputation, financial or material.
  • Cause of breach.  Was it an external attacker exploiting weaknesses in security or a technical or human error?
  • Can the breach and the consequences be rectified and how soon.
  • Having strong policies and procedures in place documenting everything on breach notification assist in the event of a data breach. It should also go some way to prepare for incident reporting.

What Should You Do In The Event Of A Breach?

Data breaches need that businesses follow protocols developed in accordance with their unique organisational makeup and set of guidelines. Complete policies and processes must be in place to direct the required steps. Make sure these guidelines are easily accessible to everyone on staff:

Compile a Complete List of Facts:

  • Provide a full narrative of the events surrounding the data compromise or breach.
  • The category and categories of data breached, the number of data subjects affected, and the number of actual data records hacked should all be included.
  • Assess and document the possible events and implications resulting from the breach.
  • Detail the full scope of the investigation you want to conduct, from urgent actions to long-term strategy to prevent further security lapses.

Timely Communication:

Within 72 hours, notify affected individuals and the appropriate Data Protection Authority if required. Get the details of your country’s Data Protection Authority down on paper.

Appoint a Senior Investigator and Reporter: A senior member of your team should be designated as the breach’s investigator and reporter.

Prioritise Compliance and Openness: Maintain honesty and openness in whatever you do. Take the high road and don’t try to hide the breach in any way. If your primary priority is protecting the data you manage, showing a real dedication to compliance and the protection of personal data will work in your favour.

Conclusion

The rise in data breaches is not just a statistical trend; it shows organisations reacting to updated data protection standards. Non-compliance penalties are severe, prompting organisations to protect data and reputation. GDPR data breach reporting’s first year is difficult, but the ICO prioritises collaboration above punishment. Laura Middleton’s webinars and presentations emphasise risk assessment in breach reporting.

As organisations face these problems, clear protocols must be accessible to all workers. Transparency and compliance should guide all actions to fulfil legal requirements and protect individual trust and rights. In a world where data breaches are an increasing problem, GDPR compliance and strong data breach notification protocols are legal requirements and a sign of an organisation’s commitment to data security and privacy.