Passport Service is accountable for back to back data breach issues, and now their data protection system is questioned by many. In the start of 2018, 50 above complains regarding Data Breach was registered against Passport Service to the Data Commission. Sources claimed that in many cases the staff is behind such an irresponsible act, by posting wrong addresses on the passports.
Data Breach in numbers
The Passport Service disclosed that 247 complaints between January 1, 2018, and March 1, 2019, were received to them. In the meantime, 1,008,089 passport applications were received. However, in 2018, 49 data breaches were recorded. Whereas, in 2019, there were six more recorded between January 1 and March 1.
The Passport service informed that “The most common data breach was, the unauthorized disclosure of a passport to a third party by virtue of the passport being posted to the wrong address”. A spokesperson aware the audience by adding on, “The Passport Service processes in excess of 800,000 applications per year. The Passport Service endeavours to safeguard the personal data of applicants and takes its responsibilities in this regard very seriously”.
The Passport Service tried to make the situation less harmful. It said we have initiated to take steps to reduce the vulnerabilities. Although, this incorporates reporting all lost passports to Interpol for stop listing, and issuing free replacement passports to affected parties.
Their spokesperson enunciated, “Data protection training is a key element of the training programme provided by the Passport Service’s dedicated training unit. All staff are aware of the implications of data protection legislation and their responsibilities. The Passport Service has implemented a Clean Desk Policy which seeks to maintain and improve the security and confidentiality of all personal data”.